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跟大家分享两个修车的真实故事!
故事一
偶然一次,修车店里来了一辆带有空气悬挂和底盘升降功用的奢华车。因为胎压缺乏要停止检查,初步检查外观没有什么问题,我与同事们想着先把轱辘拆下来。无论怎样说,车主一直都不愿意下车。因为要打千斤顶,所以汽修师傅和他说停止悬挂锁定操作,他自己也不知道该怎么操作,就要师傅们自己看着办,担忧悬挂受损师傅说:我来帮你弄。他直接说:“你身上脏死了别搞脏我的车”。听到这汽修师傅都回绝继续做这个活儿,那车主只能无法地走了。
故事二
一次一个车主到店里停止钣金修复,汽修师傅看了一眼凹痕,给他报了最低价他还是嫌贵。几次砍价未果嘴里骂骂咧咧,说离这不远的一家汽修厂报价不到我们一半,它的车颐养都是在那做。由于已是价钱极限我无法再优惠,只能开门送客,听说他在那家修理厂修完以后没几天就爆漆了。日子久了这事早已遗忘,直到昨天那车主又来到店里大修发起机,拆开看全是油泥,这才晓得他在那家店所谓的实惠颐养用的全是劣质假机油。
之所以把这两件事拿出来举例子,是觉得这两件事比拟有代表性,这两个人不是个例,而是一个客户群体。这个群体的车主具有相同的共性:对汽修工不尊重以及贪小廉价吃大亏。
等价交换
首先,汽修属于效劳行业。汽修工从事的是技术和体力劳动,赚取的是劳动技术的价值报酬。提供效劳方尽心尽力,购置效劳方掏钱付费,这是对等互换的等价买卖,而并非恩赐,更不是施舍。所以无论是汽修工还是客户,位置都是对等的,行业不分贵贱,理应互相尊重。而理想中并非如此,固然大多数车主都平易近人,但还是存在那么一小撮趾高气昂的车主。他们旁若无人,以为有钱就成了天王老子,谁也不放在眼里,去修车对汽修工吆五喝六,不只不尊重我们的技术劳动,以至还冷言冷语恶语相讽。
职业道德
我是汽修工,把车修到极致是我的职业道德,但我有权保卫本人的威严。你能够有钱,但希望你明白,你给我钱是由于你享用了我的技术效劳,而不是在对我施舍。不要以为有钱就能够旁若无人,你不尊重我,我也不需求对你尊重,你的车给我再多的钱,我仍然选择不修。
低价的诱惑
其次,生活中置信天上掉馅饼的车主不在少数,在无良商家超低价钱的诱惑下,遗忘了一分钱一分货的道理。俗话说的好,产品贵在质量,人贵在品味。生活的风格在于您的品味,而产品的质量在于您的选择。拿最简单的颐养为例,在假机油横行的今天,当您选择了低于市场价的低价效劳,就意味着您的爱车也堕入了风。
汽车医生
我们汽修工就跟医生一模一样,而每一个来修车的客户就像是病人。每辆车我们都会用尽自己所学的来修理,高质量的效劳自然要有它对等的价值。便宜没好货是人人都知道的,去医院看病都是一锤子买卖。所以选择汽修效劳还是要将心比心,合适的价钱自然是可以买到高质量的零件和贴心的服务,我们都是用汗水和知识换来的。请不要把我们和那些不法的黑店相提并论!假如非要在我们这里停止有保证的修理,又想享用无良商家给您的超低价钱。那对不起,您的车我修不了。
在我们汽修工眼中,大多数车主都通情达理,慧眼识珠。我们很乐意也很等待和各位车主成为朋友,一方有利一方有意效劳业才干完成双赢的均衡!
对此,你们有何看法呢?
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原创文章,作者:cesifu,如若转载,请注明出处:http://www.cesifu.com/article/63475.html
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