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2017年,江铃汽车正式成立驭胜品牌事业部,并以独立品牌身份亮相当年的上海车展。时至今日,独立后的驭胜在销量上与预期相距甚远,数据显示,2019年1-9月销量仅为5000余辆。当然,驭胜S330车型被江铃福特“借调”的确产生很大影响,不过曾经月销量达数千辆的驭胜S350如今也被“边缘化”,其原因或在于江铃发动机技术存在短板,导致目前产品青黄不接,国VI发动机处于“真空地带”。不只如此,据国内领先的缺陷汽车产品信息收集平台车质网的数据显示,目前驭胜S350柴油版车型(国V),发动机存在抖动、异响、漏油液、无法启动、熄火等诸多质量问题,相关投诉总量已达百余宗,这对于驭胜品牌建设也是相当不利。
车质网驭胜S350车系频道车型故障统计
驭胜S350瘸腿前行 柴油发动机再度抱恙
车质网2018款驭胜S350车型参数
车型数据显示,2017款及2018款驭胜S350上市车型,已没有了汽油版车型的身影(如上图所示)。虽然目前2016款汽油版车型还在售,但在国内市场中,这无疑形成长短脚令车企“瘸腿前行”。对此,有网友也提出了自己的看法,认为新款车型不再推出汽油版,而2016款汽油版车型还长期处于在售阶段,这似乎是厂家处理国V车型库存过剩的一种手段。但对消费者来说购车时更需擦亮双眼,以免买到库存时间过长的车辆。
一位来自重庆的驭胜车主王先生向车质网反映,在销售人员未告知前提下,王先生提到一辆库存时间接近五个月的驭胜S350汽油版车型,此后王先生发现车辆先后出现行驶跑偏、方向抖动、车辆启动故障、左门锁失效,底盘全部胶套老化、部件生锈、发动机机油、冷却液异常减少等很多故障问题,给日常用车带来无限烦恼。
此外,据车质网数据显示,在驭胜S350的质量问题投诉中,除2012年底报道的《车主抱怨江铃驭胜共振严重 厂家声称正常》问题外(主要集中在变速箱部分),目前发动机相关投诉同样较为集中,占比达22%。其中,9成以上投诉车辆为柴油版车型,数量如此集中,或反映出其产品质量可靠性方面存在的问题。
在驭胜S350发动机相关投诉中,“发动机抖动”问题最为集中,其次“无法启动”、“漏油”、“熄火”等投诉问题也达到两位数。从中我们发现,像“无法启动”、“熄火”此类涉及行车安全隐患的故障问题,尤其应引起车企及消费者的足够重视。来自山西的车主陈先生投诉称,2018年2月6日,其购买的2017款2.0T柴油版车型,在行驶途中突然熄火且无法启动,将车辆拖到4S店后,维修人员对曲轴传感器位置进行调整。提车后第二天车辆出现启动困难,随后到4S店更换了发动机曲轴传感器。原本以为故障问题就此解决,谁料想至2月27日同样问题再度重现,车辆在行驶途中又出现熄火且无法启动现象,4S店救援人员到场后调换曲轴传感器、检查油路仍旧无法启动,电脑检查也查不出问题。对此,陈先生表示这样的车真不敢再使用,行驶途中突然熄火会导致转向及制动失灵,存在极大安全隐患。
而当谈及驭胜S350柴油发动机的质量可靠性方面,来自湖北的车主陈先生对此意见颇大。其购买的2017款2.0T柴油版车型,于2019年2月13日从长沙回洪湖市途中,在长沙环城高速行驶时发动机突然自动降速并熄火。此时,因车辆熄火造成转向及制动系统失灵,只能强行将车辆慢慢靠边停下,这一过程令陈先生感到非常后怕,表示幸亏当时路上车辆较少,否则后果不堪设想。更令陈先生感到气愤的是,在停车检查车辆时发现,发动机涨紧轮竟然散架了,造成发动机皮带断裂。对此陈先生吐槽道,刚刚购买11个月的车辆,发动机皮带涨紧轮散架,这绝对是重大质量事故,真不知道江铃驭胜厂家的品控为何会如此之差。
SVS故障灯报警示意图
此外,近期有部分2017款、2018款驭胜S350车主反映,车辆在正常行驶过程中出现SVS故障灯报警现象,令人奇怪的是故障灯一会儿亮一会儿又自己熄灭,当该故障灯报警时动力出现明显下降,加油无法提速,不知是何原因。实际上,SVS故障灯有点儿类似于发动机故障灯,当SVS故障灯亮起时,控制单元可能检查到某个传感器出现错误信号,或超出使用标准。例如发动机燃烧状态不好、发动机爆震、燃油质量不佳、发动机气缸内部积碳或电控单元无法获取数据等情况,都会引起此类现象的发生。
新老机型故障现象相似度高 后期新品质量可靠性代验证
据资料显示,自2017款驭胜S350上市后,柴油版车型已由此前的JX4D24A4L型号2.4T柴油发动机,更换为JX4D20A5L型号2.0T柴油发动机。尽管型号不同,但从目前车质网收到的投诉案例来看,同为江铃汽车股份有限公司生产的两款发动机,在“熄火”、“无法启动”、“故障灯亮”等现象方面依然较为相似。因此,目前尚无法判断JX4D20A5L型号2.0T柴油发动机,在产品质量可靠性方面得到改善。也许是受到目前驭胜S350新车销量低迷的影响,相关投诉问题并未集中爆发而已。
工信部321批型车公示信息
车质网检索发现,在工信部321批型车公示中,出现了新款驭胜S350柴油版车型的申报信息。而最令人关注的是,新车所配的JX4D20A6L型号2.0T柴油发动机,将满足国VI排放标准。而从发动机型号来推断,应是由现款JX4D20A5L型号2.0T柴油发动机改造而来。这当然是一个利好消息,但从目前车质网收到的投诉问题来看,我们对于新款驭胜S350国VI柴油发动机的质量可靠性,依然持谨慎态度。但不管结果如何,江铃驭胜厂家目前最应该做的,还是尽快解决目前车主遇到的实际问题,消除产品中可能存在的安全隐患。
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